Learn

Where can we park a coach or minibus?
There are lots of coach parking spaces nearby.
As we are in the center of town, we don’t have
our own dedicated parking spaces, but an up
to date list can be found by clicking here.

Can we buy lunch at the museum?
Unfortunately, our café is not able to cater
for large groups, but we do have some
sandwiches, drinks and cakes for sale.

At your time of booking, please specify if you need a lunch space or somewhere to drop your bags. Please be aware we’re not always able to accommodate this for large groups or at busy times. In good weather, Cathedral Gardens right out the museum is a perfect spot for lunch.

If we book a Facilitated ticket, does this
let us look round the museum as well?
Yes! You can stay and explore the museum
for as long as you wish before and after
your workshop.

How long does it take to look round the museum?
We would recommend a minimum of an hour,
to an hour and a half, for self-guided time
around the galleries. There is lots to see!

Is the museum accessible?
Yes. We are fully accessible for wheelchair
users, and have disabled toilets on most
floors. For more information about any
specific access needs, please get in touch
with our team.

• All Group Visits to the National Football Museum must be pre-booked prior to visiting.
• All bookings must be pre-paid 7 days prior to the visit taking place (unless otherwise stated).
• Once payment has been made, all bookings are fully non-refundable.
• We do not offer partial refunds for group visits.
• All bookings and prices are inclusive of VAT at the current UK rate.
• All bookings must be cancelled at least 2 weeks before any arrival date, if due notice is not given, charges may still apply to cover the costs of staffing and resources, and because of the date being blocked to other group visitors.
• If your group is more than 50 people you will be asked to stagger the entry time, to avoid
  overcrowding at the front of the museum.
• Booked workshops are delivered by our Communities team, and we request staff
  and/or teachers to be present throughout.
• The museum is large, and we do request supervision of your group at all times. We request a minimum ratio of 1:5 adults to children for KS1 visits, and 1:10 for KS2-4. We do provide free adult tickets at these ratios.
• If there is an incident that requires First Aid, a trained first aider will attend to any sick or injured members of the group. The supervising teacher/leader should be present when any
  first aid is administered.
• Food and drink is not permitted on the main galleries, but you are welcome to eat and drink in the Pitch Gallery, our café, or on the Level 4 picnic area.
• If a visitor is ignoring safety guidelines or behaving in an unacceptable manner, the group may be asked to leave the museum.
• All our staff wear name badges/lanyards. Our front of house staff are easily identifiable in uniform, and are available to answer any questions you may have during your visit.

If you need any more information, or have other questions, please contact learning@nationalfootballmuseum.com

This list is designed to help you complete your own risk assessment. We offer free teacher pre-visits to help you plan your visit and risk assessment – please get in touch to organise this.

Our more detailed risk assessment is available upon request.

• Slips, trips & falls
• Anti-social behaviour: injury
• Use of lift: slips, trips , falls, lock in, hand trapped
• Targeting of children and vulnerable adults by adults
• Falls from height: Balcony edges, escalators, staircases serious injury or death
• Glass display case breakage: cuts, lacerations
• Slips, trips and falls, minor injury: external areas
• Slips, trips and falls, minor injury: general areas
• Slips, trips and falls, minor injury: staircases
• Slips, trips and falls, minor injury: escalator
• Automatic doors, minor injury
• Rotating door, minor injury
• Poor lighting, trip, minor injury
• Fire, serious injury or death