We are honoured to have won the Visitor Welcome Award 2026 courtesy of the Museum + Heritage Awards.
The museum was recognised for its Visitor First approach, which delivers a world class welcome to every visitor, everyday!
We’d like to take the opportunity to thank our incredible staff and wider team for the hard work and exceptional service that ensured we were able to receive this accolade.
At the heart of everything we do is the simple belief that football matters to everyone. Whether you’re a die-hard fan, bringing your family for the first time, or simply curious, you’re welcome at the National Football Museum.
Our fantastic team is committed to making sure every visitor feels that welcome the moment they walk through our door, regardless of age, background, or footballing knowledge.
Winners of the annual Museums + Heritage Awards sponsored by Altair Media Ltd were revealed on Wednesday, May 13, 2026 at Hilton Park Lane, London. The global awards celebrate the very best in the world of museums, galleries, and cultural and heritage visitor attractions
This year’s winners in the 19 categories reflected the diversity of the Museum and Heritage sector, and came from all over the United Kingdom including London; Bradford; Cambridge; Birmingham; North Yorkshire; Worcestershire; Norwich; Derbyshire; Gloucestershire; Leicestershire; Stowmarket; Manchester and Hampshire as well as museums and other cultural organisations in Malta and the Netherlands. They had been chosen by an independent panel of nine judges, who are all well-known in the museum’s world.
The UK is home to some truly phenomenal museums, galleries, and heritage sites, so to be awarded alongside such incredible organisations is an absolute honour.
See full list of winners https://awards.museumsandheritage.com/2026-winners/